HOUSEKEEPING
- Introduction to Housekeeping
- Role of Housekeeping Department
- Organizational Structure of Housekeeping
- Duties & Responsibilities
- Interdepartmental Co-ordination
- Cleaning Equipment usage & Maintenance
- Room & room supplies, inspection
- Standard Operational Procedures
- Cleaning/organization procedure Daily & Weekly
- Identification & Cleaning of various surfaces & Public areas
- Lost & found articles
- Linen & linen room laundry procedures
- Key & key controls
- Communication systems
- First Aid
- Records, Register (s) maintenance
- Pest Control
- Roles of Facility manager
- Health & Safety
- Fire Safety
- Commercial property management
- Customer Service